Strategic Researcher
As an interdisciplinary UX Researcher, Strategist, and storyteller, I work with teams to create experiences that place human needs — both current and future — at the centre of the design process. Curious and passionate by nature, my mission is to inspire products that make the world better and easier to navigate for all people.
My research superpowers
Driving human-centered decision making so we can meet business goals and make meaningful impact in the life of the customer.
Combining research & strategic thinking through strategic acumen, deep understanding of high level business and product goals and versatility in research methodologies.
Driving cross-functional collaboration through robust triangulated goals across functions, proactiveness, and strong relationship building.
Words from Colleages
“Lindsay is one of the best UXR researchers I have worked with and is a critical member of our team. She is detailed, professional, customer oriented, innovative but realistic, candid but constructive. Not only is she an expert on research, but she is an expert on our product and I deeply trust and value her instincts. It is not hyperbole to say that her work and partnership is the standard by which all other future partnerships will be judged.”
“Lindsay is a seasoned and skilled researcher who is always willing to innovate and adopt inclusion into her work. She's an ideal collaborator- thoughtful, nuanced, organized, and communicative.”
“As we were evaluating which problem areas for our product area, it was Lindsay's research in the overall area that drove our selection of which product to first develop. We are using this same research to inform where we will go next. Second, her research helped optimize the specific flows to make sure they were clear and optimized for our users. Lindsay plays extremely well at both the Strategic and tactical level which I have found rarely in UXR partners.”
A little about me….
I am a Canadian living in Venice, California.
I have a Master of Design in Strategic Foresight and Innovation from OCAD University.
Skills
Mixed Methods UX Research / Strategy / Quantitative UX Research / Workshop Design / Storytelling / Product Pathfinding / Collaboration / Inclusive Research / Leadership